Need an answer to a problem?
- FAQs and Email Support
The most common problems are answered here. Please check through the Frequently Asked Questions and Answers before requesting help from the Emsisoft team. Customers can contact the Emsisoft team directly. Each support request will be answered as soon as possible, usually within less than 24 hours. The Emsisoft team prides itself on its response speed.
- Support Forum
If the FAQ didn't help then post your question in the Support Forum. Qualified technicans are available and will help you solve your problem quickly - especially for malware infection related questions.
- Contact us
Account Login, Forum or License Center problems: email@example.com
Corporate Sales: firstname.lastname@example.org
Submit new Malware: email@example.com
False alerts: firstname.lastname@example.org
Please understand that as an international online company, we are currently unable to provide any phone support.
- Postal address